Frequently asked questions

Yes. Guest uploads are available from the public upload page. The current guest policy allows files up to 5 MB with a maximum of 5 files per upload.

Fil Vault currently accepts JPEG, PNG, WebP, GIF, and PDF. The upload page shows the active limits before you select a file.

Yes. Fil Vault accepts valid PDF documents alongside supported image formats. PDF uploads use the same share, password, visibility, and expiration controls.

Guest PDFs can be up to 2 MB by default. Registered-user PDFs can be up to 5 MB by default. Administrators can adjust these bounded limits.

Yes. PDFs use the same expiration choices as images. Registered users may use Never when that option is enabled for their account policy.

Guest expiration choices are controlled by the platform policy. The current options are: After 5 minutes, After 10 minutes, After 15 minutes, After 1 hour, After 4 hours, After 1 day.

Yes. A PDF can use the same password-protection flow as an image. The password is stored as a hash and access is scoped to the individual share.

Yes. Registered members can manage visibility from the dashboard. Read the Features overview for the difference between public sharing and private ownership. Private access is enforced by the application and is not bypassed by knowing an image password.

Yes. Password protection is available where the upload and image-management policy allows it. Passwords are stored as hashes and authorization is scoped to one image.

Members can update expiration for images they own, subject to the active policy. Guest uploads follow the policy selected when the upload was created.

Sign in and open My Files from the member workspace. Each file has a management page for the controls available to its owner.

Open the image share page and use the report action. Reports are reviewed through the moderation workflow; do not include private information that is not needed to explain the concern.

Use the contact form. Your message is placed in the support inbox for review. Do not send passwords, storage keys, or other secrets through the form.

Account deletion is available from the profile area. Review your owned images first if you need to preserve or remove them separately.

No. Fil Vault is designed around explicit image and PDF lifecycles. Choose an expiration when appropriate and use member controls when you need ongoing ownership. The privacy policy explains the broader data-handling context.

Check whether the image expired, was disabled after a report, or requires a password. If the problem remains, contact support with the share link and a short description.